Skinerum BV DBA NeoLumo sells products ONLY through authorized dealers. ONLY dealers authorized by Skinerum BV  have committed to provide excellent pre-sale and post-sale customer service and to upholding Obey Your Body standards. And authorized NeoLumo dealers are the ONLY retailers that can convey to you, the consumer,

Not every retailer advertising NeoLumo products has been authorized to NeoLumo to advertise or sell those products. Unauthorized sellers may be selling counterfeit, used, damaged, or altered products (including products that have had expiration dates removed or altered) and often do not even have the NeoLumo products in inventory to sell. Consumers who have purchased from unauthorized sellers report problems contacting these unauthorized sellers for post-sale support and, in some instances, have even experienced credit card fraud due to attempting to purchase from unauthorized sellers.

To avoid these problems, you should always buy from authorized NeoLumo dealers. If you have any questions regarding whether you are dealing with an authorized NeoLumo dealer, you can check our list of authorized dealers.

To help guide you, we have compiled below a list of known unauthorized sellers. This is not a complete list, and we recommend you check the authorized dealer via phone or email above or contact us if you have any doubts. We note that unauthorized sellers may appear on a marketplace site hosted by companies such as Amazon.com or ebay.com. While Amazon.com and ebay.com are authorized dealers, some sellers on their marketplaces are not, so you should always confirm that the seller is authorized by NeoLumo.

The following are NOT authorized to sell NeoLumo products and have no official affiliation with NeoLumo or Skinerum BV. You should cancel/return any product you may have purchased from this location: